Paul Greenberg published an article on ZDNet called “Looking Back at 2010 – In 2010” and he gave a great explanation of his methodically scientific approach to forecasting. Covering the increased priority of mobile CRM social marketing, and the growing need for companies especially y in the support function deploying social CRM to work with customers. [tweetmeme source= “insideview” only_single=false]

When it came to integration with traditional CRMs Paul had some great things to say about InsideView.

InsideView continued its relentless drive to integrate with everything including the basil plants that are growing inside varying foodies homes – and they’ve been a happy success accordingly with integrations to most of the CRM standards out there.

You can read the entire article on ZDNet here.